Health

Health sector needs

ntl:Telewest Business has a dedicated health sector team and an in-depth understanding of the requirements of the users of NHS services, such as acute trusts, primary care trusts, GPs and hospitals. We're working alongside other suppliers as an integral part of NPfIT (National Programme for IT in the health sector). We deliver the solutions you need to put patients first. For instance, here are some of the solutions we've delivered to our existing clients:

• Yorkhill NHS Trust - our Local Area Network solutions have given Yorkhill the extra speed and capcity needed to introduce a range of e-care solutions, increasing their productivity and delivering a really efficient service to the community. One example is PACS, a picture archiving system that allows patient images, such as x-rays, to be viewed instantly from any PC in the hospital. Yorkhill can also now share patient records with other organisations, from schools to child support groups, to help integrate services in the area.
• Hounslow PCT - a modern telecoms solution that was cost effective, practical and delivered better connectivity between hospitals, surgeries, clinics, health centres, social services and the public.

Read our case studies to find out more about our work with the Public Sector.

We have over 15 years' experience of providing solutions for the public and private sector using our state-of-the-art network. ntl:Telewest Business is the UK’s second largest fixed line communications company, having invested over £13bn in a first class national network. We've been awarded a place on a number of Government Framework Agreements, including a contract with the NHS Purchasing and Supply Agency (PASA), as well as being a member of the Cisco Public Sector Partner Programme. 

Here's some examples of how we can help you:

• Our IPVPN and Metro Ethernet solutions have helped cut waiting times and facilitated the delivery of local and national applications such as ‘Choose and Book’, ‘Patient Records’ and PACS.
• We know what ‘mission-critical’ means: we provide a range of fully managed communications solutions to over 70,000 organisations across the UK, and support our customers with teams in more than 40 locations across the UK.
• Offering intelligent call routing for prioritising calls, guaranteed call traffic in the event of a disaster and integration of disparate sites into a single virtual contact centre, our Inbound Call Management solution is a best of class platform for managing your customer communications.  
• From desktop to desktop structured cabling solutions to wireless and unified communications, we've successfully delivered more than 600 major LAN projects as well as being one of the very few providers with Cisco Gold Partner status.
• Our state of the art, fully managed, IP Multimedia solution is ideal for introducing remote and collaborative working, offering voice and video calls, sending and receiving instant messages or data files in parallel with a voice or video conversation, audio and video conferencing, managing address books and checking the availability of colleagues online.

Our solutions

Our dedicated account teams have specialist understanding of the National Programme for IT and Community of Interest Networks and have a wealth of experience in enabling public sector organisations to deliver citizen centric e-government services by:

• Providing access to the community through multiple channels of communication 
• Joining up government organisations and departments to facilitate the effective flow of information 
• Providing links with suppliers to maximise efficient procurement methods.
• We boast individual, specialist teams who focus specifically on health. The right solution for you is designed by our business solutions consultants, who are experts in the latest technology. Together, we arrive swiftly at a service that is relevant to you.

We can often help you with other challenges not mentioned here - please contact us as we'd be delighted to hear about them.