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ntl:Telewest Business IPVPN in a class of its own with eight Classes of Service

 

  • Class of Service offering extended from four to eight – more than any other UK network provider
  • New services enable customers to apply far more sophisticated prioritisation to key data, voice and video traffic
  • Enhanced Classes of Service in particular demand by larger customers using Ethernet circuits

 

28 January, 2008. ntl:Telewest Business, part of the Virgin Media group, today enhanced its converged solutions to provide eight Classes of Services across its IPVPN portfolio. ntl:Telewest Business now offers greater Class of Service choice than any other UK communications provider*.

 

The new Class of Service offering is available immediately on all dedicated ntl:Telewest Business IPVPN services, which range in speed from 64 Kilobits-per-second (kbps) to 1 Gigabit-per-second (Gbps). Demand for greater granularity of traffic prioritisation is being driven by large corporate and public sector organisations in particular. Many of these organisations use ntl:Telewest Business’ own Ethernet circuits to access the IPVPN service, and these access options have been available nation-wide since November 2006.

 

Having eight Classes of Service enables organisations to ring-fence their most critical network traffic, such as the data created by different types of core business management systems, from other less crucial traffic.

 

“We have turned up the heat in the UK business communications sector by taking Class of Service to a new level,” said Stephen Beynon, MD of ntl:Telewest Business. “Communications are the lifeblood of the modern organisation and customers increasingly want highly specific prioritisation of their network traffic.

 

* Based on Market intelligence available from Current Analysis

 

“With eight Classes of Service we enable them to assign higher priorities to the likes of video and core business management applications than email and web browsing traffic. This puts customers in much greater control of how their information is carried over networks, depending on its importance,” said Mr Beynon. 

 

The eight Classes of Service are:

  • Real Time 1: Voice media (real time). These are typically variable rate ‘inelastic’ applications that require low jitter and loss, plus very low delay. Normally these are Voice over IP (VoIP) and sensitive video applications that do not have the ability to change encoding rates, or to mark packets with different importance indications.

 

  • Real Time 2: Video media (real time). This is recommended for delay-sensitive and jitter-sensitive video applications such as IPCCTV.

 

  • Customer Control: This is best suited for peer-to-peer and client-server signalling and control functions, using protocols such as SIP, SIP-T, H.323, H.248 and Media Gateway Control Protocol (MGCP).

 

  • Application 1: Multimedia video conferencing, which are not purely real-time in nature, or business-critical applications.

 

  • Application 2, 3 and 4: Business-critical applications. These three classes are best suited for applications that require bandwidth and loss guarantees but have a reasonable level of tolerance for jitter and latency. The application classes are equivalent to each other in terms of priority; however each can be guaranteed bandwidth independently of one other.

 

  • Standard: The Standard service class is for applications that have not been identified as requiring differentiated treatment and is often referred to as best effort. 

 

Notes to the editor:

 

About ntl:Telewest Business

ntl:Telewest Business, part of the UK’s second largest fixed-line telecommunications company, is a leading communications provider to businesses, public sector organisations and service providers in the UK. It delivers a complete portfolio of voice, data and internet solutions nation-wide.

 

ntl:Telewest Business sales and support teams are located across the UK, in close proximity to our customers, as part of a commitment to deliver superior customer service.  ntl:Telewest Business delivers services over the Group’s £13bn investment in its state-of-the-art infrastructure giving business customers access to the largest alternative network in the UK.

ntl:Telewest Business is trusted to provide critical communications to high profile customers including: Heathrow's Terminal 5, Birmingham City Council and Cambridgeshire County Council.

 

For further information go to http://www.ntltelewestbusiness.co.uk/

 

ntl:Telewest Business press contacts:

Sara Doggett                                                  

ntl:Telewest Business                                            

T: 01256 753101                                               
E: sara.doggett@virginmedia.co.uk                  

 

Sophie Jarvis, Press Office

Rainier PR

T: 020 7494 6598

 E: sjarvis@rainierpr.co.uk

[Find out more? Contact us (or call 0800 953 0180)]

Contacts

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Louise O'Brien
Senior Manager, Brand and PR
T: 01256 752 769
M: 07966 152842
E. Louise.OBrien

 

Rainier PR
Steve Earl
T: 020 7494 6570
E. Searl@rainierpr

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