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Flying High

dotted underlineIt’s hard not to be impressed by the scale of the Heathrow Terminal 5 (T5) project. Sitting alongside the existing airport facilities, the construction site that has risen out of the surrounding countryside spreads over an acreage equivalent to that of London’s Hyde Park.

 

Scheduled to open in spring 2008, T5’s impressive size will ensure that Heathrow will be in a position to cope with increasing customer volumes and a new generation of larger passenger planes. And it’s an essential project.

 

But the new London terminal will need more than additional space and increased runway capacity if Heathrow is to maintain its position as Europe’s pre-eminent air traffic hub.  T5 must also fulfil the expectations of the 21st century passenger, who demand mobile connectivity and wireless access to the internet as they pass through.

 

The upshot is that Terminal 5 requires an integrated communications infrastructure that can support a full range of voice, data and operational systems – and that can develop as the airport’s needs change over time.

 

As one of the lead suppliers on the project, ntl:Telewest Business has drawn on all of its experience in network design implementation, integration and commissioning to deliver a solution that meets the needs of this incredibly diverse environment.

 

It has designed an end-to-end communication solution. While it involves a local area network (LAN), this one goes far beyond the traditional LAN to involve two primary communications rooms and more than 70 secondary communications rooms, linked by more than one million metres of high-bandwidth fibre-optic cable.

 

As well as underpinning the passenger services and retail operations, it will provide telephony for 1,500 staff phones and link up building management systems. A private mobile radio network is also part of the scheme and will allow airside personnel to communicate with their colleagues inside the terminal. In tandem with a massive wireless network (to incorporate 1,000 access points), the LAN will allow customers to access the internet and use their mobiles during their passage through T5.

 

The ntl:Telewest Business solution will also support communications for the crucial security environment. This will include the baggage handling system, which will screen and photograph up to 12,000 bags per hour, and one of the world’s largest estates of IP-enabled CCTV cameras. In addition, ntl:Telewest Business is installing a system that will regulate staff movement around the building, with access to certain areas dependent on status and security clearance.

 

In recognition of the importance of the project both to ntl:Telewest Business and BAA, nothing is being left to chance. BAA has insisted that technology providers populate their innovative designs with proven products. Even so, every piece of software and electronic equipment has been rigorously bench-tested at a facility set up close to the main construction site. The Interface Testing Facility – which includes a complete working replica of the T5 LAN – has enabled all T5’s technology providers to identify and rectify hardware or software problems in advance of installation, thus minimising the delays that often bedevil major projects.

 

As 2008 approaches, there is a genuine sense of excitement among the partners involved with T5; perhaps summed up by ntl:Telewest Business’s Project Leader Simon Fairburn: ‘It’s great to be working on a project of this complexity. Terminal 5 is becoming more exciting as we begin to see the results of years of effort.’

 

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