Billing & accounts
Welcome to the accounts billing section
Customer bill explainer - May 2008 customer mailing
In order to improve the service we provide to you we have made
some improvements to the look of our invoices. The bill
explainer below
outlines the key changes.
Please note that the above bill explainer requires Acrobat
Reader 8. If you don't have this, you can download the
latest Adobe Acrobat Reader here.
Customers who received the May 2008 mailing regarding billing
changes can find more information here
or in the FAQs below.
Customer bill explainer - December 2007 customer mailing
This explainer applies to customers with nine
digits in their account number.
These explainers apply to customers with six
digits in their account number.
Customers who received the December 2007 mailing regarding
billing changes can find more information
here or in the FAQs below.
Please note that these bills may not be an exact representation
of your particular bill. We have highlighted information that is
common to all customer bills.
Tip: To see all the FAQs please
select the category you require from the drop down and
the sub-category if there is one, then leave the keywords
field empty and click 'Search'.
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Didn't find what you're after?
If you still haven't found an answer to your question, then you
can always email us or contact Business
Customer Services on 0800 953 0180.
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To view the bill explainers, you will need to have Adobe Acrobat
Reader installed. Download
Adobe Acrobat Reader.